Press / button on your remote control and select Settings > Support > Self Diagnosis.

When the TV malfunctions, you can perform some self-diagnosis to find the problem.

• Picture Test

  When performing the Picture Test, a test picture will be shown on screen. Select OK to start the test. Picture Test displays a high-definition picture that you can examine for flaws or faults. Please check the picture carefully in the next 10s.

• Sound Test

  When performing the Sound Test, a test sound will be played with the TV Speaker. Select OK to start the test. Please listen to the sound carefully to check whether you can hear the sound problem.

• Network Test

  When performing a Network Test, the test will confirm whether your TV is connected to network via the TV screen. If the network test is successful but you still have problems using online services, please contact your Internet provider.

• Bandwidth Monitoring

  Test the speed with a third-party website.

• Input Connection Test

  When performing an Input Connection Test, you can select from the input sources and check related information with external connections.

• Status Check

  When performing a Status Check, the status of your TV will be displayed showing any error codes.