Channel and Broadcast Issues

For problems while watching live TV or scanning for new services, these suggestions might help to resolve any issues.

ProblemPossible Solutions
In Live TV, there is no signal, or a weak signal, or you cannot find any channels.
  • Make sure that the antenna cable is connected to the correct port.

  • Make sure that the antenna cable is not loose or disconnected.

  • If "no signal or weak signal" occasionally happens, disconnect antenna cable and reconnect it.

  • Run Reset to Factory Default or scan channels again.

    Press / button on your remote control and select Settings > Support > Reset to Factory Default.

    In Live TV, press / button on your remote control and select Settings > Channel > Auto Scan/Advanced Settings > Manual Scan.