HDMI & CEC Issues

When HDMI & CEC is not working, these steps may help resolve the problem.

Problem

Possible Solutions

HDMI & CEC does not work.

  • Confirm that the device is a HDMI & CEC compatible device.
  • Check if the power cable of the HDMI & CEC device is properly connected.
  • Check the cable connection of the HDMI & CEC device is secure.
  • Check HDMI & CEC feature of your TV is turned on.

    Press / button on your remote control and select Settings > System > HDMI & CEC > CEC Control.

  • Check HDMI & CEC feature of the connected device is turned on.
  • Depending on the connected HDMI device, the HDMI & CEC control feature may not work.