Voice Control Issues

When Alexa and Google Assistant aren't playing, these steps may help resolve the problem.

Problem

Possible Solutions

Alexa can't be played.

Google assistant can't be played.

  • You can try to log in Google account.
  • If you receive "I don't understand" of the voice recognition, please change account or log out the account.
  • After logging in to the Google account, the recognition language may be different. You need to log in to the Google account on the web page to set the voice language.
  • For more information about Google Assistant, please refer to Smart Function > Using Voice Control > Google Assistant in this manual.