Network Issues

When the TV has difficulties in connecting to the Internet, these steps may help resolve the problem.

Problem

Possible Solutions

The TV cannot connect to your network or apps.

  • Make sure the TV has a network connection.
  • Contact your Internet service provider.

The wireless network connection fails.

  • Make sure your wireless modem/router is on and connected to the Internet.

The wireless network signal is too weak.

  • Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner.